Support

Questions, ideas or something not working? Write to hello@taxiheroapp.com. A real person answers, usually within two working days.

The leaps don't match my baby

That's common: leaps often come a week early or late. Rate each day on the Today screen; after a few days the Diary shows your baby's own rhythm over the leaps. Then shift the timing in Settings → Leap timing, up to 7 days either way.

Should I use the due date or the birthday?

The due date. Leaps follow the time since conception, so a baby born early reaches each leap later than the birthday suggests. You can add the birthday too; it's shown as actual age.

I don't get reminders

Turn on Settings → Reminders in the app, and allow notifications for Moonleap in iOS Settings → Notifications.

Restore Plus on a new iPhone

Open the paywall or Settings and tap Restore purchases, signed in with the Apple ID you bought it with. Plus can be shared with your family through Family Sharing.

Cancel a subscription

iOS Settings → your name → Subscriptions → Moonleap Plus. You keep Plus until the end of the paid period.

Move or delete my data

Everything is stored on your iPhone and included in your iPhone backup. To remove it, use Settings → Delete all data in the app.